Tableau Customer Support Trust

We provide transparency around service availability and performance for Tableau Customer Support Applications.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 2024 - 00:30 UTC
Scheduled - Tableau's Webstore (buy.tableau.com) will be unavailable due to scheduled maintenance.

From: Monday, June 17th 5:30 PM (PDT)
To: Monday, June 17th 10:30 PM (PDT)

During this time, customers will not be able to complete any purchases via Webstore. Once maintenance is complete, customers may resume normal purchasing.

Jun 18, 2024 00:30-05:30 UTC
Tableau Licensing and Registration ? Operational
TableauID Operational
Tableau Webstore (buy.tableau.com) Under Maintenance
Tableau Checkout (pay.tableau.com) Under Maintenance
Tableau Exchange Operational
Customer Portal Operational
Partner Portal Operational
Community Forums Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 18, 2024

Unresolved incident: Tableau Webstore Maintenance.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024
Resolved - This incident has been resolved.
Jun 14, 16:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 14, 00:15 UTC
Identified - As of June 12, 2024 from approximately 6PM PT, Tableau Webstore customers may observe intermittent errors with their purchases.

The cause of the issue has been identified and team is in progress on resolving the issue

Jun 13, 20:02 UTC
Jun 13, 2024
Completed - The scheduled maintenance has been completed.
Jun 13, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 03:30 UTC
Scheduled - Tableau's Webstore (buy.tableau.com) will be unavailable due to scheduled maintenance.

From: Wed, June 12th 8:30 PM (PDT)
To: Wed, June 12th 10:30 PM (PDT)

During this time, customers will not be able to complete any purchases via Webstore. Once maintenance is complete, customers may resume normal purchasing.

Jun 13, 03:29 UTC
Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.