Tableau Customer Support Trust

We provide transparency around service availability and performance for Tableau Customer Support Applications.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 2025 - 23:30 UTC
Scheduled - Tableau will be performing maintenance activities during the following scheduled window:
From: Fri, Mar 21st 4:30 PM (PDT)
To: Fri, Mar 21st 9:00 PM (PDT)

This maintenance will affect the following online self-service applications:
* Tableau Webstore (buy.tableau.com) will be unavailable for new purchases or payments.
* Tableau Customer Portal (customer.tableau.com) will experience delays with processing of licenses, invoices, and other updates.

Once maintenance is complete, status will be posted. Thank you for your patience!

Mar 21, 2025 23:30 - Mar 22, 2025 04:00 UTC
Tableau Licensing and Registration ? Operational
TableauID Operational
Tableau Webstore (buy.tableau.com) Under Maintenance
Tableau Checkout (pay.tableau.com) Under Maintenance
Tableau Exchange Operational
Customer Portal Under Maintenance
Partner Portal Operational
Community Forums Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Tableau Webstore Maintenance Mar 22, 2025 04:00-14:00 UTC

Tableau’s Webstore (buy.tableau.com) will be unavailable due to scheduled maintenance:
From: Fri, Mar 21st 9:00 PM (PDT)
To: Sat, Mar 22nd 7:00 AM (PDT)

During this time, customers will not be able to complete any purchases via Webstore. Once maintenance is complete, customers may resume normal purchasing.

Posted on Mar 21, 2025 - 15:47 UTC
Mar 22, 2025

No incidents reported today.

Mar 21, 2025

Unresolved incident: Tableau Webstore and Customer Portal Maintenance.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025
Completed - The scheduled maintenance has been completed.
Mar 18, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 00:30 UTC
Scheduled - Tableau’s Webstore (buy.tableau.com) will be unavailable due to scheduled maintenance

From: Mon, Mar 17th 5:30 PM (PDT)
To: Mon, Mar 17th 10:30 PM (PDT)

During this time, customers will not be able to complete any purchases via Webstore. Once maintenance is complete, customers may resume normal purchasing.

Mar 11, 00:04 UTC
Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025
Completed - The scheduled maintenance has been completed.
Mar 13, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 00:00 UTC
Scheduled - Tableau’s Webstore (buy.tableau.com) will be unavailable due to scheduled maintenance

From: Wed, March 12th 5:00 PM (PDT)
To: Wed, March 12th 7:00 PM (PDT)

During this time, customers will not be able to complete any purchases via Webstore. Once maintenance is complete, customers may resume normal purchasing.

Mar 11, 00:00 UTC
Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.