Tableau Customer Support Trust

We provide transparency around service availability and performance for Tableau Customer Support Applications.
Test Incident
Incident Report for Tableau Customer Support Trust
Resolved
Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing 500 errors in the Test Service was successful. This incident is now considered resolved.
Posted Jul 19, 2020 - 05:59 UTC
Monitoring
Tableau Engineers have implemented a solution to mitigate the issue causing 500 errors in the Test Service.At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Posted Jul 19, 2020 - 05:58 UTC
Identified
Tableau Engineers have identified the problem that is causing 500 errors in the Test Service. A solution to mitigate user impact is currently being worked on. Next update will be when new information becomes available.
Posted Jul 19, 2020 - 05:57 UTC
Investigating
Tableau Engineers are investigating a potential issue within Test Service that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Jul 19, 2020 - 05:51 UTC