We have verified that full web store functionality has been restored and all orders placed during the incident have successfully processed.
Posted Aug 14, 2020 - 04:46 UTC
Monitoring
We believe the issue is resolved, and are performing additional testing and monitoring.
Posted Aug 14, 2020 - 04:38 UTC
Update
We are continuing to work to resolve the credentials issue. Expected resolution is within 15-20 minutes.
Posted Aug 14, 2020 - 04:24 UTC
Identified
We have identified the issue as a credentials problem and are working to correct the issue. Expected resolution within 15 minutes.
Posted Aug 14, 2020 - 04:04 UTC
Investigating
Webstore add-ons are currently experiencing degraded service. Additionally, web store orders may experience some delay in processing but will be fulfilled successfully. We are investigating the issue.
Posted Aug 14, 2020 - 02:57 UTC
This incident affected: Tableau Webstore (buy.tableau.com).